Why Should Your MSP Partner with TelNet?
At TelNet, we empower better customer experiences with trusted, effective, and simple communication services and can-do people.
This means helping businesses communicate with their customers in the ways they want and, in fact, must communicate to compete in today’s evolving technological landscape.
With our unified communication management ecosystem, TelNet brings to life the power of today’s leading brands like Microsoft Teams with the know-how to transition from outdated, incomplete, or underperforming systems to the solutions business demand.
Comprehensive Voice Service Suite
We empower a full stack of communication offerings designed to help you increase demand and conversion, create satisfied customers, and execute your business vision.
Microsoft Teams
You love the flexibility and efficiency of Microsoft Teams, but you need the robust calling features of a traditional phone system. No worries! Microsoft Teams Phone System gives you the best of both worlds.
- Full suite of devices, including analog and paging
- License optimization, sourcing, and management
- Fully managed from design to implementation, and ongoing changes and support
- Direct Routing for Teams: Combines the flexibility of Microsoft Teams with the robust calling features of a traditional phone system.
- Cost Savings: Offers significant savings over Microsoft Calling Plans by charging per trunk, which can serve multiple users.
PBX Integration: Allows existing PBX functionality to extend to Microsoft Teams users, ensuring continuous connectivity. - Enhanced Communication: Centralizes communication within Microsoft Teams, enabling calling, chatting, and collaboration from any device.
SIP Trunking for On-Premise PBX
Maximize your business communications and value with SIP Trunking — a modern cloud-calling solution where you only pay for the lines you need.
IP-PRI Trunking Services
IP-PRI delivers high-quality voice over your high-speed internet access in a single, smart package that adapts to your usage. It’s time to make the most of your digital phone system and maximize network efficiency, without investing in a new PBX.
Digital Fax
Don’t settle for clunky fax machines and outdated file-sharing processes. Our HIPAA-compliant digital fax solution is the easiest and most advanced way to securely share documents across any internet-connected device.
Insight
TelNet Insight is a revolutionary network monitoring service that assesses your network, monitors your phone system, helps improve VoIP call quality and, most of all, improves your customer’s experience. Insight is an all-in-one solution available exclusively from TelNet Worldwide.
Outsourced Contact Center & AI
Elevate your CX with our top-rated Human Agent Experts and AI Solutions. Our customizable, flexible and economical outsourced options remove the worry of managing your CX function.
- Tailored solutions to fit your business
- Achieve cost certainty
- AI solutions to maximize efficiency
Expert Solutions
Teams of technology-specific experts dedicated to helping you advance your proficiency in the latest and most in demand solutions.
Innovative Resources
Utilize our platforms to provide you with the information, training, and connections you need for top level performance and earnings.
Partner Program Foundations
Onboarding and Training
- Product and sales methodology. We equip partners with in-depth knowledge of our solutions and effective sales techniques.
- Partner portal and tools training: Ensuring smooth navigation of resources and tools that optimize your sales efforts.
- Certification programs: Earn credibility and expertise, motivating continuous learning.
Ongoing Support and Resources
- Dedicated channel account managers: We provide personalized support, guidance, and problem-solving for individual partners.
- Technical support specialists: Timely assistance with product questions, troubleshooting, and configuration issues.
- Marketing and sales collateral: Access to tailored resources like case studies, white papers, and competitor analysis to empower partners’ sales presentations.
- Demand generation support: We collaborate with partners on co-marketing initiatives, joint webinars, and lead generation campaigns.
Communication and Collaboration
- Regular communication channels: Frequent newsletters, partner forums, and webinars to keep partners informed about updates, promotions, and industry trends.
- Open communication channels: Easily accessible communication channels for partners to voice concerns, ask questions, and provide feedback.
- Joint business planning and forecasting: Collaborative goal setting and sales forecasting to align expectations and optimize resource allocation.
Motivation and Recognition
- Competitive incentive programs: Attractive commission structures, rebates, and performance-based rewards to motivate partner engagement and revenue growth.
- Partner recognition programs: Publicly acknowledging and celebrating top-performing partners to drive healthy competition and boost morale.
- Exclusive benefits and resources: Providing access to specialized tools, early access to new features, and priority support to incentivize loyalty and commitment.
Performance Measurement and Optimization
- Regular performance tracking: Monitoring key metrics like partner revenue, lead generation, and customer satisfaction to identify areas for improvement.
- Feedback and review mechanisms: Encouraging regular feedback from partners to identify pain points and continuously improve the support program.
