Cloud PBX
A Next-Gen
Voice Solution
Our Cloud PBX solution offers the advanced voice service you need in today’s digital world. Take the expense and frustration out of equipment maintenance, upgrades and service changes and get the efficiency, flexibility and value your business deserves.
Value
Get big-business advantages, even on a small budget. Experience long-term value by keeping your cloud-based PBX up-to-date without the costly investment in easily-outdated equipment.
Continuity
Stay connected no matter what with our built-in business continuity feature. If calls are prevented from completing at your site, they are automatically redirected to another phone or location.
Optimization
Enable communications across voice, fax, messaging, meetings and more by providing a unified communication experience tailored to your business needs. Leverage over 50 classic and next-generation communication and collaboration features.
Cloud PBX Packages
Premium | Meetings | Mobile | Office | |
|---|---|---|---|---|
Unlimited Calling within the US | ||||
HD Voice | ||||
50+ Classic & Next Gen Telephony Features | ||||
Phone Number | ||||
Auto Attendant | ||||
Enhanced Huntgroup | ||||
Meet-Me Conference Bridge | ||||
Sys Admin Portal | ||||
Digital Fax | ||||
24/7 US-Based Support | ||||
Desktop App | ||||
Mobile App | ||||
Visual Voicemail | ||||
HD Video | ||||
Chat & Presence | ||||
File Sharing | ||||
Team Collaboration | ||||
External Collaboration with any Webex User Worldwide | ||||
Industry-Leading Security | ||||
Video Meetings | ||||
Screen Sharing | ||||
Noise Cancellation | ||||
Lock Meeting | ||||
Calendar Integration (Google and Microsoft) | ||||
Number of Meeting Participants (Personal Meeting Room) | 1000 | 100 | ||
Meeting Transcription | ||||
Unlimited Meeting Duration | ||||
Presenter Controls
| ||||
Delegate Meetings
| ||||
Remote Desktop Control (internal)
|
Add-On
Cloud Contact Center
Provide a better customer experience (and make your life easier) with our Cloud Contact Center solution. This cloud-based solution makes it easier to manage and distribute incoming calls to available agents, and acts as a voice traffic controller.
Additional Applications
Need more apps? Check out these additional applications that can help improve productivity.
Check Out These Helpful Resources
Cloud PBX FAQs
What’s the difference between Cloud PBX, Hosted PBX and Virtual PBX?
With all the industry lingo associated with PBXs, it’s easy to get confused. Luckily, this one’s not complicated — Cloud, Hosted and Virtual are all synonyms, so no matter which term you use, they all reference a PBX based in the cloud, rather than your telco closet.
What are the requirements for a Cloud PBX?
In order to make the most out of Cloud PBX, it’s important to have an internet connection with excellent quality of service (QoS). If you’re not sure if your internet meets this requirement, we’ll take a look at your network to make sure it’s good to go. If there’s an issue with QoS, we will assist you in addressing them. We can implement a dedicated internet connection for voice traffic or set up SD-WAN for internet monitoring and failover.
Should I choose Cloud PBX or SIP Trunking?
Trying to determine whether Cloud PBX or SIP Trunking is right for your business? We’re happy to help. We’ll discuss your budget, current configuration and communication requirements to determine the optimal solution for your organization. Give us a call to get the conversation started.
What’s the difference between Cloud PBX and VoIP?
VoIP is Voice over Internet Protocol, which refers to any digital means to send voice data over IP, whether it’s through a protocol or through software. Cloud PBX is a specific type of VoIP, which transmits voice data through a digital PBX.
What are the benefits of Cloud PBX?
By upgrading your on-premise PBX to the cloud, you no longer have to deal with confusing configurations, maintenance issues, service contracts or equipment failure. Plus, you get many advanced telephony features and benefits:
State-of-the-Art Features
• Call Forwarding
• HD Call Quality
• Caller ID
• Extension Dialing
• Common Directory
• Voicemail
• 3-Way Calling
• Auto-Attendant
Mobility
What if you could take your business phone with you? You can with our desktop and mobile unified communications app, UC-One. All communications tools are right at your fingertips to quickly call, message and meet with co-workers – no matter where you are.
Your business phone number is presented on all devices, ensuring your personal privacy.
Business Continuity
Never let another disaster interrupt your business. With Cloud PBX, you can set up a failover, which will forward all your calls in case of emergency.
Check out solution summary to see more!
