Empower Your Communications
TelNet SMS
With text messaging from TelNet Worldwide, you can easily integrate business texting capabilities into your existing platforms such as Cisco Webex, Microsoft Teams, and Zoom, transforming them into more powerful tools for internal and customer-facing interactions.
Why add SMS to Your Business Communication?
Business Text Messaging (SMS) helps you:
- Unify your communications by adding SMS into your existing business numbers
- Improve response rates
- Give customers flexibility to respond without hold times
- Improve appointment reminders, confirmations, support answers and more
Meet Customers Where They Are
SMS messages have an exceptionally high open rate of 98% (vs. email at <1%).
Companies that use SMS experience a 25% decrease in missed appointments and a 20% increase in overall efficiency.
78% of consumers prefer SMS for customer service due to convenience and immediacy
64% of consumers believe businesses should use SMS messages to interact
SMS is highly effective for urgent communications: 90% of messages are read within 3 minutes and response rates as high as 45%, vs. email for 6%.
Let's Get Started
Messaging Options for Everyone
From Person-to-Person (P2P) messaging for direct communication to Application-to-Person (A2P) messaging for seamless notifications, we offer solutions tailored to every need.
Enhance efficiency with workflows and automated messaging, or reach broader audiences with marketing campaigns and bulk messaging.
No matter the goal, TelNet’s versatile SMS messaging options ensure you stay connected.
Unified Communication Integrations
Are you a user of Microsoft Teams, Cisco Webex, or Zoom? Do you wish those applications had SMS/MMS? Now they can! With TelNet SMS, you get the convenience of having all your business communications – calling, chatting, video conferences, messaging – in a single application.
Campaign Management
Launch and manage bulk messaging campaigns. Use automated flows to control outbound texts, inbound texts, and so much more. Campaigns can be used for anything from marketing offers, to urgent notifications, to maintenance notifications.
Next-Gen Analytics
Keep a close eye on all your SMS traffic with a powerful analytics engine seamlessly integrated into your interface. Whether you’re managing messages from a single inbox, multiple accounts, or shared inboxes, you’ll have the insights to ensure every inbound message gets the attention it deserves. Plus, leverage the robust reporting tools to strategize and execute impactful marketing campaigns with ease!
SMS Packages
SMS Text Messaging
Standard | Premium | |
|---|---|---|
Messages Included | Unlimited | Unlimited |
Contacts Included | 5000 | Unlimited |
Shared Inbox | ||
Group Messaging | ||
Opt-in/Out | ||
Signature | ||
Analytics | ||
Workflows | ||
Blocklist | ||
Blacklist | ||
Variables | ||
Templates | ||
Log Exports | ||
Assign To + Round Robin | ||
Internal Threads | ||
Salesforce | ||
Microsoft Dynamics | ||
HubSpot |
Industries We Power with SMS
Every industry can benefit from TelNet SMS. Here are a few examples.
Healthcare
Enhance patient engagement by enabling timely appointment reminders, health updates, and secure two-way communication for better care coordination.
Schools
Streamline communication by sending instant alerts, reminders, and updates to students, parents, and staff, ensuring timely and effective information sharing.
Small Business
Build stronger customer relationships by delivering personalized promotions, order updates, and quick responses to inquiries, driving engagement and loyalty.
Nonprofits
Amplify your impact by facilitating instant donation campaigns, volunteer coordination, and event updates, ensuring timely and effective community engagement.
Real Estate
Streamline your operations by enabling instant communication for property updates, appointment scheduling, and follow-ups, enhancing client relationships and closing deals faster.
Government
Improve public service by delivering timely alerts, policy updates, and event notifications, ensuring effective communication with citizens and stakeholders.
Enterprises
Enhance operational efficiency by enabling real-time communication for team collaboration, customer notifications, and secure two-factor authentication, driving productivity and engagement at scale.
Finance
Improve client trust and security by delivering instant transaction alerts, appointment reminders, and two-factor authentication for sensitive account access.
Hospitality
Elevate guest experiences by sending reservation confirmations, personalized offers, and real-time updates, ensuring seamless communication and exceptional service.
